adda7 Privacy Policy

This Privacy Policy applies to all services provided by adda7 through the website adda7.club and the adda7 mobile application. It explains how adda7 collects, uses, stores, and protects the personal information of players registered on the platform.

adda7 is committed to handling your personal data responsibly and in accordance with applicable data protection principles. By registering an account on adda7 or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.

If you have any questions about this policy or how adda7 handles your data, please contact our support team at [email protected]. We are happy to clarify anything that is not clear.

adda7 collects only the personal data that is necessary to operate your account, process transactions, verify your identity, and comply with legal obligations. The categories of personal data we collect include:

adda7 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

adda7 collects personal data through several channels depending on how you interact with the platform:

• Direct interactions: When you register an account, complete your profile, make a deposit or withdrawal, contact support, or respond to a survey, you provide data directly to adda7.
• Automated technologies: When you browse adda7.club or use the mobile app, we automatically collect technical and usage data through cookies, server logs, and similar tracking technologies.
• Third-party sources: adda7 may receive data about you from identity verification providers, payment processors, and fraud prevention services. This data is used solely to verify your identity and protect your account.
• Publicly available sources: In some cases, adda7 may cross-reference information you provide with publicly available records to verify accuracy.

adda7 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. The specific purposes for which we use your data include:

• Creating and managing your adda7 player account.
• Verifying your identity and age to comply with legal requirements and prevent underage gambling.
• Processing deposits, withdrawals, and other financial transactions in BDT.
• Detecting and preventing fraud, money laundering, and other illegal activities.
• Providing customer support and responding to your queries and complaints.
• Sending you account-related notifications such as transaction confirmations and security alerts.
• Sending promotional offers and bonus notifications — only if you have opted in to marketing communications.
• Monitoring your gaming activity to support responsible gaming obligations and identify signs of problem gambling.
• Improving the adda7 platform, games, and services based on usage patterns and player feedback.
• Complying with applicable laws, regulations, and requests from regulatory authorities.

adda7 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

adda7 does not sell your personal data to any third party. However, in order to operate the platform effectively and comply with legal obligations, adda7 may share your data with the following categories of recipients:

• Payment processors: To facilitate deposits and withdrawals, adda7 shares necessary financial data with payment service providers. These providers are contractually bound to handle your data securely.
• Identity verification services: adda7 uses third-party KYC providers to verify your identity and age. These providers receive only the data necessary to complete the verification process.
• Fraud prevention and security services: adda7 shares technical and usage data with fraud detection services to protect the platform and all players from malicious activity.
• Game providers: Some games on adda7 are provided by third-party studios. These providers may receive limited technical data necessary to deliver the game experience.
• Regulatory and law enforcement authorities: adda7 will disclose personal data to relevant authorities when required to do so by law, court order, or regulatory obligation.
• Business transfers: In the event of a merger, acquisition, or sale of adda7's business, your personal data may be transferred to the acquiring entity as part of that transaction.

adda7 uses cookies and similar tracking technologies on adda7.club and in the mobile app. Cookies are small text files stored on your device that help adda7 recognise you, remember your preferences, and understand how you use the platform.

The types of cookies adda7 uses include:

• Essential cookies: These are necessary for the platform to function. They enable core features like login sessions, account security, and payment processing. You cannot opt out of essential cookies.
• Functional cookies: These remember your preferences — such as language settings and display options — to personalise your experience on adda7.
• Analytics cookies: These help adda7 understand how players use the platform, which pages are most visited, and where improvements can be made. The data collected is aggregated and anonymised.
• Security cookies: These help adda7 detect and prevent fraudulent activity, protect your account from unauthorised access, and maintain platform integrity.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the adda7 platform. adda7 does not use third-party advertising cookies or tracking pixels for external ad targeting.

adda7 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The general retention periods adda7 applies are as follows:

• Active account data: Retained for the duration of your account and for a period of five years after account closure, in line with standard anti-money laundering record-keeping requirements.
• Transaction records: Financial transaction records are retained for a minimum of five years to comply with financial regulations.
• Identity verification documents: Retained for five years after account closure or the completion of the verification process, whichever is later.
• Customer support communications: Retained for three years from the date of the interaction.
• Technical and usage data: Typically retained for up to 24 months, after which it is anonymised or deleted.

When your personal data is no longer required, adda7 will securely delete or anonymise it. If deletion is not immediately possible — for example, because data is stored in backup archives — adda7 will isolate the data from further processing until deletion is possible.

adda7 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration.

• All data transmitted between your device and adda7 servers is encrypted using SSL/TLS technology.
• adda7 servers are hosted in secure data centres with physical access controls and 24/7 monitoring.
• Access to personal data within adda7 is restricted to authorised personnel on a strict need-to-know basis.
• adda7 conducts regular security audits and vulnerability assessments to identify and address potential risks.
• Payment data is handled in accordance with industry security standards and is never stored in plain text.

While adda7 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — please use a strong, unique password and never share your login credentials with anyone.

adda7 respects your rights over your personal data. As an adda7 player, you have the following rights regarding the personal information we hold about you:

To exercise any of these rights, please contact adda7 support at [email protected]. adda7 will respond to all data rights requests within 30 days. In some cases, adda7 may need to verify your identity before processing a request.

adda7 is strictly an adult platform. The services offered on adda7 are intended solely for individuals who are 18 years of age or older. adda7 does not knowingly collect personal data from anyone under the age of 18.

If adda7 discovers or has reason to believe that personal data has been collected from a minor, the associated account will be closed immediately and all personal data will be deleted without delay. Any funds in the account will be handled in accordance with applicable legal requirements.

If you are a parent or guardian and believe that your child has registered on adda7, please contact [email protected] immediately so we can take appropriate action.

adda7 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, adda7 will notify registered players via email or an in-platform notification.

The updated policy will be published on this page with a revised "last updated" date. Your continued use of the adda7 platform after any changes to this policy constitutes your acceptance of the updated terms.

adda7 recommends reviewing this Privacy Policy periodically to stay informed about how your personal data is being handled. If you have any concerns about a change to this policy, please contact support before continuing to use the platform.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way adda7 handles your personal data, please get in touch with our support team. We take all privacy-related queries seriously and will respond promptly.

• Live Chat: Available 24/7 directly on the adda7 platform — the fastest way to reach us.
• Email: [email protected] — for detailed privacy queries and data rights requests.

For data rights requests — such as access, rectification, or erasure — please email us with the subject line "Data Rights Request" and include your registered email address and a brief description of your request. adda7 will acknowledge your request within 5 business days and provide a full response within 30 days.

adda7's support team handles queries in both Bengali and English, so feel free to reach out in whichever language you are most comfortable with.